Cleaners not showing up on time

When cleaners are late, use the schedule, check-in times, and On My Way texts. GPS is on Pro. From $49/mo, no per-user fees.

When cleaners are not showing up on time, TidyWise keeps the promised time, the check-in, and an On My Way text on the job so you can see what happened.

30-day free Pro trial. No card.

Before the arrival window

The staff app lists the jobs assigned to that cleaner, with the address, the time, and the notes. One tap opens directions in the maps app on the phone.

Appointment reminder texts can go out through OpenPhone if you connect that number and turn reminders on. A reminder is not a substitute for the schedule. It is a text in advance of the time already on the booking.

When they are supposed to be there

The cleaner taps On My Way to text the client. Check-in stores the start time on the booking, and check-out stores the end. You can look at those times later without asking the thread.

Pro adds the tracking map: live location, pins for today's jobs, and a driving ETA to the next stop. Basic still has check-in times. It does not include that map.

Questions

Will TidyWise automatically fine a late cleaner?

No. It records check-in and check-out on the booking and can text On My Way. What you do with a late arrival is your decision. GPS is on Pro at $97/mo.

How much does TidyWise cost for late arrivals?

Basic is $49/mo and Pro is $97/mo. Custom is $197/mo. Staff are included on every plan, with no per-user fees.

Is there a free trial?

Every new account gets 30 days of Pro with no card. When the trial ends, the dashboard locks until you pick a plan. Cancel before then and you are not charged.

Try Pro free for 30 days

No card needed. Plans are Basic $49/mo and Pro $97/mo, with a $197/mo Custom plan.

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