Reset your TidyWise password

Enter your email and we'll send you a reset code to change your password.

How TidyWise password reset works

Forgetting a password happens — what matters is getting you back into your cleaning business dashboard quickly and securely. Submit your email above and we'll send a one-time reset code to your inbox. The code is short-lived and single-use, so even if someone else gains access to an old email, they can't replay it. We never display whether an email is registered with TidyWise to avoid leaking customer data to attackers.

What happens after you submit

Check your inbox for an email from TidyWise with a 6-digit reset code
If you don't see it within a minute, check your spam or promotions folder
Enter the code on the next screen and choose a new password (8+ characters)
You'll be signed back in and dropped into your dashboard automatically
All other active sessions on other devices stay signed in unless you sign them out from settings

Common questions

Didn't get the code? Wait 60 seconds and try again — make sure you're checking the same email address your TidyWise account is registered under. If you've recently changed your email, the code goes to the address on file. Still nothing? Reach out to Support@tidywisecleaning.com and we'll help verify your identity manually.

Signed in via Google or Apple? You don't have a TidyWise password to reset. Just go back to the sign-in page and use the same provider you used originally.

Are you a cleaner or office team member? Use the Staff Portal instead — your password reset is requested through your business's admin. Clients booking a recurring service should head to the Client Portal.

New to TidyWise?

TidyWise is the all-in-one platform for cleaning business owners — online booking, scheduling, invoicing, payroll, GPS tracking, and CRM in one dashboard. If you don't have an account yet, see pricing (), browse our guides for cleaning businesses, or compare pricing plans.